WHAT OUR CUSTOMERS SAY
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We strive to maximise convenience for our customers and therefore always offer free delivery.
At Jamie & Cole, we offer a 30-day money-back guarantee, so you always have enough time to return your order if you are not satisfied.
Do you have a question, a comment, or are you still not satisfied? No problem! Our customer service team is happy to help.
FREQUENTLY ASKED QUESTION'S
Once your order is confirmed, you will receive an email with your order number andTrack & Trace number.Or you can track your order here.
We’re sorry to hear that you want to return your items. For full details, please see our Return and Refund Policy.
We want you to feel confident when shopping with Jamie & Cole. If your item is not quite right, you can request a return within 30 days of receiving your order.
Items must be unworn, unused and in their original condition, with tags and packaging included. Once your return has been received and approved, we will process your refund to the original payment method.
For full details, please see our Return and Refund Policy.
If you have any questions or concerns, please reach out via email or via our contact us form.
Customer service hours:
Monday to Saturday
9:00 AM – 5:00 PM (Irish Time, GMT/IST)
We aim to respond to emails within 48 hours.



